Order Tracking Policy
If your tracking code does not work, please send an email to our support team including your order code. It will usually be something like #101, we need it to be able to track your order.
This code is present in all emails sent by us from the moment your purchase was made, therefore, having in our possession your order code (#1234) we will respond to you within 24 business hours.
The alleged email address is visible on our contact page.